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IT Support

OWC Pro IT Services provides enterprise class IT support and services at small business costs. We start by conducting a network audit of your current systems. This provides us both a baseline to measure success and allows us to proactively support your systems.

We are able to provide continuous support for your network through our three tier program.

Level 1 Telephone
Tech Support

  • Windows & Apple workstation troubleshooting & triage
  • Printing and network support
  • Microsoft Office support
  • Email Client Support
  • Desktop Peripheral hardware

Level 2 Telephone & Remote Tech Support

  • Server based password resets
  • Server troubleshooting and triage
  • Network equipment support
  • Data restores

Level 3 On-site
Support

  • Network audits
  • Hardware and software installs
  • Infrastructure design and support
  • Consulting services
  • Troubleshooting, triage, and repair that can't be accomplished remotely

Next Steps

Call a Business Consultant 815-502-5600 or email now sales@owcproit.com and find out how our solutions will help your business succeed.

Call 815-502-5600
to speak to one of our
Business Consultants today.
Please contact a Specialist today